Implementación de un sistema de gestión ISO 9001:2015 en la empresa Ecuapet Cía. Ltda., para el mejoramiento de la calidad, en los servicios de operación de equipos de bombeo, mantenimiento e instalación de equipos rotativos y estáticos
Thesis
Subjects > Engineering
Europe University of Atlantic > Teaching > Final Master Projects
Ibero-american International University > Teaching > Final Master Projects
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El presente proyecto tiene como objetivo la implementación de un sistema de gestión basado en la norma ISO 9001:2015 para el mejoramiento de la calidad de la empresa Ecuapet Cía. Ltda., en los servicios de equipos de bombeo, mantenimiento e instalación de equipos rotativos y estáticos. El sistema de gestión adopta una estructura de procesos basada en el ciclo PHVA (Planificar-Hacer-Verificar-Actuar), para el cual se han planteado procesos operativos, estratégicos y de apoyo, para identificar el rol que desempeñan los procesos que conforman el sistema, permitiendo fortalecer el liderazgo de la alta dirección, asignar recursos apropiadamente a los procesos y evaluar el desempeño del sistema de gestión de calidad para crear el aprendizaje y mejora contina, para esto se han desarrollado los 10 puntos establecidos en la norma ISO 9001:2015 documentando todos los requisitos en registros y finalmente se evalúa el desempeño del mismo mediante una auditoría interna. El desarrollo del sistema gestión de calidad tiene un enfoque fundamentado en los riesgos, el cual nos permite identificar los problemas que estos pueden ocasionar al no ser gestionados correctamente en los procesos que han sido establecidos y son planteados como oportunidades de mejora para la empresa para satisfacer las exigencias de los clientes, asignar recursos de forma eficiente, mantener el compromiso de la alta dirección y crear una cultura de mejora continua para prestar un servicio de calidad.
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LLerena Barragan, Jhonatan Stalin
mail
jhonatan_llerena@outlook.com
(2022)
Implementación de un sistema de gestión ISO 9001:2015 en la empresa Ecuapet Cía. Ltda., para el mejoramiento de la calidad, en los servicios de operación de equipos de bombeo, mantenimiento e instalación de equipos rotativos y estáticos.
Masters thesis, UNSPECIFIED.
Abstract
El presente proyecto tiene como objetivo la implementación de un sistema de gestión basado en la norma ISO 9001:2015 para el mejoramiento de la calidad de la empresa Ecuapet Cía. Ltda., en los servicios de equipos de bombeo, mantenimiento e instalación de equipos rotativos y estáticos. El sistema de gestión adopta una estructura de procesos basada en el ciclo PHVA (Planificar-Hacer-Verificar-Actuar), para el cual se han planteado procesos operativos, estratégicos y de apoyo, para identificar el rol que desempeñan los procesos que conforman el sistema, permitiendo fortalecer el liderazgo de la alta dirección, asignar recursos apropiadamente a los procesos y evaluar el desempeño del sistema de gestión de calidad para crear el aprendizaje y mejora contina, para esto se han desarrollado los 10 puntos establecidos en la norma ISO 9001:2015 documentando todos los requisitos en registros y finalmente se evalúa el desempeño del mismo mediante una auditoría interna. El desarrollo del sistema gestión de calidad tiene un enfoque fundamentado en los riesgos, el cual nos permite identificar los problemas que estos pueden ocasionar al no ser gestionados correctamente en los procesos que han sido establecidos y son planteados como oportunidades de mejora para la empresa para satisfacer las exigencias de los clientes, asignar recursos de forma eficiente, mantener el compromiso de la alta dirección y crear una cultura de mejora continua para prestar un servicio de calidad.
Item Type: | Thesis (Masters) |
---|---|
Uncontrolled Keywords: | ISO 9001:2015, mejora continua, mantenimiento de equipos de bombeo, operación de equipos de bombeo |
Subjects: | Subjects > Engineering |
Divisions: | Europe University of Atlantic > Teaching > Final Master Projects Ibero-american International University > Teaching > Final Master Projects |
Date Deposited: | 16 Nov 2023 23:30 |
Last Modified: | 16 Nov 2023 23:30 |
URI: | https://repositorio.uneatlantico.es/id/eprint/1491 |
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Josep Alemany Iturriaga mail josep.alemany@uneatlantico.es, Álvaro Velarde-Sotres mail alvaro.velarde@uneatlantico.es, Javier Jorge mail , Kamil Giglio mail ,
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Inna Alexeeva-Alexeev mail inna.alexeeva@uneatlantico.es, Cristina Mazas Pérez-Oleag mail cristina.mazas@uneatlantico.es,
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Assessment Of Lower Limb Asymmetries In Soccer Players According To The Stage Of The Season
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