Plan para la implementación de la herramienta Warehouse Management System en el Centro De Distribución de Axionlog Ecuador

Tesis Materias > Ciencias Sociales Universidad Europea del Atlántico > Docencia > Trabajos finales de Máster
Universidad Internacional Iberoamericana México > Docencia > Trabajos finales de Máster
Cerrado Español El presente documento denominado “ Plan para la implementación de la herramienta Warehouse Management System en el Centro De Distribución de Axionlog Ecuador” tiene como objetivo la ejecución de un sistema de gestión de almacén, herramienta tecnológica aplicada en el operador logístico 3PL Axionlog S.A en el país de Ecuador, la cual contaba con una serie de inconvenientes en la entrega de sus servicios lo cual producía constantemente costos no planificados en fletes, horas extras y sobre todo desacuerdos en el servicio a los clientes, quienes se mostraban insatisfechos del producto que recibían. La metodología utilizada para la investigación fue del tipo mixta debido a que el análisis de los datos se realizó de forma cuantitativa y cualitativa, ya que los instrumentos de investigación fueron la entrevista y encuesta. La primera aplicada a dos especialistas dentro de la empresa y la segunda fue impartida a 50 líderes. Entre los principales resultados de la investigación se conoció que la empresa poseía desorganización en la bodega, los trabajadores se sentían desmotivados al repetir continuamente procesos y no se optimizaban los tiempos provocando horas extras en el personal que muchas veces se retiraba 3 o 4 horas después de su hora habitual de salida. De la misma forma se conoció que los clientes perciben a Axionlog como una empresa buena, la cual brinda un buen servicio, no obstante, se quejan de sus elevados precios y que los pedidos no lleguen en el tiempo solicitado y muchas veces con productos faltantes. Se realizó la implementación del WMS en la bodega de Axionlog S.A. después de una serie de pasos, la representación gráfica del diseño de las ubicaciones, un diseño en el plan XY para la asignación de coordenadas, posición de almacenamiento SKU y el etiquetado de los productos y racks de la empresa. Entre los principales resultados obtenidos al mes siguiente de la implementación del WMS en la bodega de la empresa se visualizó un aumento en los indicadores de entregas a tiempo, entregas completas y entregas a tiempo y sin faltantes. Con el indicador de entregas perfectas con respecto al pedido del cliente no se alcanzó el indicador estándar, pero se mejoró con respecto a los meses anteriores. metadata Valderrey Loroño, Michael Deivi mail michaelvalderrey@hotmail.com (2022) Plan para la implementación de la herramienta Warehouse Management System en el Centro De Distribución de Axionlog Ecuador. Masters thesis, SIN ESPECIFICAR.

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Resumen

El presente documento denominado “ Plan para la implementación de la herramienta Warehouse Management System en el Centro De Distribución de Axionlog Ecuador” tiene como objetivo la ejecución de un sistema de gestión de almacén, herramienta tecnológica aplicada en el operador logístico 3PL Axionlog S.A en el país de Ecuador, la cual contaba con una serie de inconvenientes en la entrega de sus servicios lo cual producía constantemente costos no planificados en fletes, horas extras y sobre todo desacuerdos en el servicio a los clientes, quienes se mostraban insatisfechos del producto que recibían. La metodología utilizada para la investigación fue del tipo mixta debido a que el análisis de los datos se realizó de forma cuantitativa y cualitativa, ya que los instrumentos de investigación fueron la entrevista y encuesta. La primera aplicada a dos especialistas dentro de la empresa y la segunda fue impartida a 50 líderes. Entre los principales resultados de la investigación se conoció que la empresa poseía desorganización en la bodega, los trabajadores se sentían desmotivados al repetir continuamente procesos y no se optimizaban los tiempos provocando horas extras en el personal que muchas veces se retiraba 3 o 4 horas después de su hora habitual de salida. De la misma forma se conoció que los clientes perciben a Axionlog como una empresa buena, la cual brinda un buen servicio, no obstante, se quejan de sus elevados precios y que los pedidos no lleguen en el tiempo solicitado y muchas veces con productos faltantes. Se realizó la implementación del WMS en la bodega de Axionlog S.A. después de una serie de pasos, la representación gráfica del diseño de las ubicaciones, un diseño en el plan XY para la asignación de coordenadas, posición de almacenamiento SKU y el etiquetado de los productos y racks de la empresa. Entre los principales resultados obtenidos al mes siguiente de la implementación del WMS en la bodega de la empresa se visualizó un aumento en los indicadores de entregas a tiempo, entregas completas y entregas a tiempo y sin faltantes. Con el indicador de entregas perfectas con respecto al pedido del cliente no se alcanzó el indicador estándar, pero se mejoró con respecto a los meses anteriores.

Tipo de Documento: Tesis (Masters)
Palabras Clave: Bodega; implementación; operador logístico, tecnología, Warehouse Management System.
Clasificación temática: Materias > Ciencias Sociales
Divisiones: Universidad Europea del Atlántico > Docencia > Trabajos finales de Máster
Universidad Internacional Iberoamericana México > Docencia > Trabajos finales de Máster
Depositado: 23 Abr 2024 23:30
Ultima Modificación: 23 Abr 2024 23:30
URI: https://repositorio.uneatlantico.es/id/eprint/2874

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